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Neither the individual nor the manufacturer can predict all the real-world scenarios. But you can prepare yourself for any situation! Our support team is always there for you. Anex experts are ready to solve any problem related to purchase, delivery, or service!

Manuals and
catalogues

Manuals and
catalogues

We offer you having a detailed look at the technical features and external appearance of Anex strollers and getting regularly updated operational manuals. It you can't find the model you're interested in, use the feedback form and our specialist will provide you with all the necessary info in no time.

Customer
Support

Neither the individual nor the manufacturer can predict all the real-world scenarios. But you can prepare yourself for any situation! Our support team is always there for you. Anex experts are ready to solve any problem related to purchase, delivery, or service!

Customer
Support

Neither the individual nor the manufacturer can predict all the real-world scenarios. But you can prepare yourself for any situation! Our support team is always there for you. Anex experts are ready to solve any problem related to purchase, delivery, or service!

Neither the individual nor the manufacturer can predict all the real-world scenarios. But you can prepare yourself for any situation! Our support team is always there for you. Anex experts are ready to solve any problem related to purchase, delivery, or service!

Customer
Support

Customer
Support

FAQ

European level of service means not only high-quality products at affordable prices, but also a willingness to hear and understand our customers' needs. We analyzed your questions and prepared answers to the most common of them.

  • WHERE ARE ANEX STROLLERS MANUFACTURED?

    All the Anex strollers are manufactured in Poland.

  • WHAT MATERIALS ARE USED TO CREATE ANEX STROLLERS?

    All the models of Anex strollers are manufactured using high-quality, environmentally friendly, hypoallergenic materials that provide your child with comfort and safety. This is confirmed by ISO 9001 and the EAC Customs Union certificates.

  • WHY DO YOU USE SWISS DESIGN MARKING?

    Anex Co. offers models with exclusive design, fresh and fashionable color schemes developed by leading Swiss experts.

  • WHAT IS THE DIFFERENCE BETWEEN THE ANEX BRAND AND OTHER MANUFACTURERS?

    Ever since it was created, our company has been strongly rejecting the very concept of mindless copying even the most commercially successful stroller models by other manufacturers. We bet on developing our own exclusive solutions that guarantee the highest degree of reliability, European quality, and unique design.

  • WHY ARE ANEX STROLLERS POSITIONED AS INNOVATIVE?

    Anex strollers represent the harmony of classical traditions, sharp-fashionable design, and advanced technical solutions. We equip our strollers with a unique braking system called Comfy Stop, an exclusive folding-protection system, an innovative Safe Walk complex, and a number of other advanced gear created by top European developers.

  • HOW DO I DETERMINE THE STROLLER'S EXACT SIZE AND WEIGHT?

    For any info on stroller models, see «Manuals and Catalogs» section.

  • DOES YOUR COMPANY PROVIDE ANY WARRANTY FOR ITS STROLLERS?

    Each stroller bought form Anex Co. comes with an official manufacturer's warranty. For additional info, please contact our staff.

  • HOW DO I FIX A BROKEN STROLLER? WHERE TO BUY SPARE PARTS?

    You should address a local authorized dealer and contact us using the feedback form.

  • HOW CAN I CLARIFY PURCHASE TERMS OR TALK THEM OVER?

    Our manager will contact you to specify all the details shortly after your order is placed. He'll confirm your order's price and its stock status, as well as delivery location and time.

  • HOW LONG DOES DELIVERY TAKE?

    Delivery to most cities is made as early as the next day. In case of remote communities, delivery time depends on courier services' operating practices and can be slightly increased.

  • HOW DO YOU DELIVER GOODS?

    The goods you ordered will be delivered in the most convenient way for you. The time and method of delivery are discussed individually.

  • WHAT SHOULD I DO IF MY STROLLER GETS BROKEN?

    You can contact our service center In the event of a breakdown. Regardless of its nature, our experienced experts will repair or replace broken parts in the shortest possible time;

  • DO YOU OFFER A WARRANTY ON REPAIRS?

    Our company provides a full warranty covering all kinds of works and all the parts installed.

  • HOW MUCH DO THE POST-WARRANTY REPAIRS COST?

    In each case, the cost of repairs is determined individually. However, you can always be sure that our experts will provide you with the most advantageous solution.

  • HOW LONG DO THE REPAIRS TAKE?

    In each case, the terms of repairs are determined individually, but we will do our best to fix problems a.s.a.p.

FAQ

European level of service means not only high-quality products at affordable prices, but also a willingness to hear and understand our customers' needs. We analyzed your questions and prepared answers to the most common of them.

Service Centers

Still have questions? Can't find the info you need on your own? Do you need an expert advice? Ask our experts and get answers to any question you are interested in!

Service Centers

Still have questions? Can't find the info you need on your own? Do you need an expert advice? Ask our experts and get answers to any question you are interested in!

Service Centers

Service Centers

Still have questions? Can't find the info you need on your own? Do you need an expert advice? Ask our experts and get answers to any question you are interested in!