Customer Service

If you still have questions or need an advice from our specialist, you can always contact our customer service in your country.

Manuals and catalogues

Take a look at the latest catalogues of our products. You will find detailed information about Anex strollers inside.

Download the manual — it will help you assemble a stroller the right way. Here you will learn what you should pay attention to and what should not be done while using the stroller. See attached in this section files.

Frequently Asked Questions

We have already answered many of frequently asked questions. Take a look, perhaps your question has already been answered.

All the Anex strollers are manufactured in Poland.
All the models of Anex strollers are manufactured using high-quality, environmentally friendly, hypoallergenic materials that provide your child with comfort and safety. This is confirmed by ISO 9001 and the EAC Customs Union certificates.
Ever since it was created, our company has been strongly rejecting the very concept of mindless copying even the most commercially successful stroller models by other manufacturers. We bet on developing our own exclusive solutions that guarantee the highest degree of reliability, European quality, and unique design.
Anex strollers represent the harmony of classical traditions, sharp-fashionable design, and advanced technical solutions. We equip our strollers with a unique braking system called Comfy Stop, an exclusive folding-protection system, an innovative Safe Walk complex, and a number of other advanced gear created by top European developers.
For any info on stroller models, see «Manuals and Catalogs» section.
Each stroller bought form Anex Co. comes with an official manufacturer’s warranty. For additional info, please contact our staff.
You should address a local authorized dealer and contact us using the feedback form.
Our manager will contact you to specify all the details shortly after your order is placed. He’ll confirm your order’s price and its stock status, as well as delivery location and time.
Delivery to most cities is made as early as the next day. In case of remote communities, delivery time depends on courier services’ operating practices and can be slightly increased.
The goods you ordered will be delivered in the most convenient way for you. The time and method of delivery are discussed individually.
You can contact our service center In the event of a breakdown. Regardless of its nature, our experienced experts will repair or replace broken parts in the shortest possible time.
Our company provides a full warranty covering all kinds of works and all the parts installed.
In each case, the cost of repairs is determined individually. However, you can always be sure that our experts will provide you with the most advantageous solution.
In each case, the terms of repairs are determined individually, but we will do our best to fix problems a.s.a.p.